Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright

  •  Wordupecig.com reserves The Right to Change or alter any of the above terms and conditions, warranties.?

    All content appearing on this Web site is the property of:

    www.shop.wordupecig.com www.wordupecig.com     Wordup-Holdings

    Copyright © 2008-2011 www.wordupecig.com. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: 

    Copyright © 2008-2012 www.wordupecig.com. All rights reserved.

    All Returns Should Be Shipped USPS Or You



  • Use Of Site

  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. www.wordupecig.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if www.wordupecig.com believes that customer conduct violates applicable law or is harmful to the interests of www.wordupecig.com and its subsidiaries.

    Exchanges: There are no refunds exchanges will only be given on defective items.  After 30 days there are no exchanges unless otherwise posted.

    Note:When you place an order from us we have your address on file and will continue to ship to that address unless you specifically tell us not to this means you must 1, emails us about your change of address or 2, change your address in your account. We are not responsible if we ship to your old address. We will not reship your product you and wordupecig will have to wait for the product to be returned to wordupecig or delivered to you.All orders that require special altering of the original product on our website; such as switching batteries, atomizers, or liquids will have absolutely no refund value. This is a special order and Wordup Ecig bares no responsibility for refunds exchanges. ?

    We are unable to offer exchanges on open cartridges & e liquids. If you purchase a kit that includes cartridges & e liquid, a full refund will be given with the pro rate for every 5 pack of cartridges not used no refund for e-liquid if the ecig is used there is no refund. You will have a restocking fee and your refund will be & adjusted accordingly. All Orders Placed From Out Side Of The USA And Do Not Pay For Shipping To There Said Country Will Be Charged A 25.00usd Restocking Fee. Any Further Question Please fell free To Call 1-888-688-7419 or 1-321-574-8095.

    Shipping Info:
    Once all items are shipped by WordupEcig The Consumer/Customer The Purchaser of said product is Sole responsible for any lost or damage item.We are not responsible and can not be held liable for any orders that are shown as delivered by your respective carrier but are not received by you or that are missing product.  Furthermore, we can not be held liable for any damages or lost items due to shipping.We will respectfully solve all and any problems you may have so long as we are capable.    When Wordup Ecig Ships You New Parts Or Replaced Parts and you do not send back the old part in question Back to WordupEcig , you will be charged Full cost for shipping and cost of said Items. All orders that require special altering of the original product on our website; such as switching batteries, atomizers, or liquids will have absolutely no refund value. This is a special order and Wordup Ecig bares no responsibility for refunds exchanges. All our Kits Contain Nicotine which is a high addictive substance , the levels of nicotine provided with each kit is at lower than a tobacco cigarette. When purchasing your kit you will have to put drops of eliquid in to your Ecigarette cartridge and then insert it in to your atomizer and press the bottom or inhale if your ecig has no Burton . this is with every Ecigarette cigarette we sell.?

    The Consumer/Customer of WordupEcig Is Responsibility For shipping Defective Items Back to WordupEcig.
    Feel free to contact us with any questions.



  • Privacy Policy

  • www.wordupecig.com use of personal information that you may submit to www.wordupecig.com through this Web site is governed by the www.wordupecig.com Privacy Policy.



  • Consumer Agreement


  • When Making your purchase from WordupEcig you agree to all the term, conditions and warranties. By clicked submit this tells Wordupecig you agree to all terms & warranties. We stand behind all our products and our customers we ask that you be honest and reasonable with us and you will find you will be more than happy with your purchases at WordupEcig Super Store Your one stop ecig shop, where USA shipping is ALWAYS FREE!!

    Coupons: We have many coupons we can not keep track of everyone using a discount coupon there for if you forget to enter your coupon at check out we can not enter it for you and you will NOT receive your discount. the responsibility to enter the coupon lies on you the consumer/customer NOT WordupEcig or it's staff. Thank you Management.When Wordup Ecig Ships You New Parts Or Replaced Parts and you do not send back the old part in question Back to WordupEcig , you will be charged Full cost for shipping and cost of said Items.All orders that require special altering of the original product on our website; such as switching batteries, atomizers, or liquids will have absolutely no refund value. This is a special order and Wordup Ecig bares no responsibility for refunds exchanges. 

    All Orders Placed From Out Side Of The USA And Do Not Pay For Shipping To There Said Country Will Be Charged A 25.00usd Restocking Fee. Any Further Question Please fell free To Call 1-888-688-7419 or 1-321-574-8095.



  • Shipping & Delivery

  • All USA Shipping Is Free And Shipped Is As Followed.

    All orders over 35usd will ship withing 24  to 72 hours of ordering by 2 to 3 day priority mail.

    All orders under 35usd will ship withing 24  to 72  hours of ordering by 4 to 6 day ground unless you upgrade.

    As Of Jan 1st  there will be no shipping on Sat Or Sun. So if you place an order on Friday it will not ship until the following Monday excluding holidays & hindering of mother nature, Shipping is NON Refundable

    To Up Grade Your Shipping Please Click Here

    Shipping can be delayed by numerous things that are out of our control this does not happen often but it does happen. Sometimes we can get very busy and shipping can be delayed for 48 hours as we hand mix all of our e-liquids to order for 100% freshness and quality.

    90% of the time your package will ship withing 12 to 24 hours of ordering.



    At this time, www.wordupecig.com ships to the US Virgin Islands. Additionally, www.wordupecig.com ships merchandise World Wide. The risk of loss and title for all merchandise ordered on this Web site pass to you (The Consumer/Customer) When WordupEcig Hands your package over to the shipping company/s used WordupEcig is no longer responsible for damaged, loss or stolen items or whole packages.
    WordupEcig will work diligent with you the consumer/customer to retrieve all items lost or stolen we will not rest until we have an answer for you please do not leave this up to us we will need your help just as much as we put in.
    The 4 years that WordupEcig Has been in business this has happened one time and the perpetrator was caught

    When Shipping Your Package if you do not notifier us that you would like your package insured you will except All responsibility of lost or stolen package left at address you provide to us for shipping.

    It can't being risky to import Electronic Cigarettes, especially e-juice and pre-filled cartridges.
    If your order is seized by your customs, please require them to return the parcel to the sender with the same tracking number.
    As soon as     we receive your parcel, we will refund you the goods cost or re-ship your order when we receive your re-shipping fee.   
    We are not responsible for products being confiscated by the Customs in your countries. The customer is accountable for all customs fees,
    communications regarding there items, package, parcel anything pertaining to there purchase at wordupecig.com    .     WordupEcig.Com Is Not Responsible For Any Good Seized By The Country of Destination Customs or any officials of said Country.


    If You Are Shipping To Another Country,

    There Are Shipping Options On Just About  Every Page You Will Not Find These Shipping Options At Check Out You Must Add Shipping To Your Shopping Cart/Order Before you check out.   If you Do not choose your shipping we will ship your order with the lowest priced posted in the shipping options. Shipping is NON Refundable

    Shipping Info:
    Once all items are shipped by WordupEcig The Consumer/Customer The Purchaser of said product is Sole responsible for any lost or damage item.We are not responsible and can not be held liable for any orders that are shown as delivered by your respective carrier but are not received by you or that are missing product.  Furthermore, we can not be held liable for any damages or lost items due to shipping.We will respectfully solve all and any problems you may have so long as we are capable    .

    Coupons: We have many coupons we can not keep track of everyone using a discount coupon there for if you forget to enter your coupon at check out we can not enter it for you and you will NOT receive your discount. the responsibility to enter the coupon lies on you the consumer/customer NOT WordupEcig or it's staff. Thank you Management

    When Wordup Ecig Ships You New Parts Or Replaced Parts and you do not send back the old part in question Back to WordupEcig , you will be charged Full cost for shipping and cost of said Items.



  • International

  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. www.wordupecig.com is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

    If You Are Shipping To Another Country,There Are Shipping Options On Just About  Every Page You Will Not Find These Shipping Options At Check Out You Must Add Shipping To Your Shopping Cart/Order Before you check out. If you Do not choose your shipping we will ship your order with the lowest priced posted in the shipping options for your country

    This will only take place after 72 hours of no contact from purchaser to explane any shipping options or choices.Shipping is NON Refundable

    Coupons: We have many coupons we can not keep track of everyone using a discount coupon there for if you forget to enter your coupon at check out we can not enter it for you and you will NOT receive your discount. the responsibility to enter the coupon lies on you the consumer/customer NOT WordupEcig or it's staff. Thank you Management. All orders that require special altering of the original product on our website; such as switching batteries, atomizers, or liquids will have absolutely no refund value. This is a special order and Wordup Ecig bares no responsibility for refunds exchanges. All Orders Placed From Out Side Of The USA And Do Not Pay For Shipping To There Said Country Will Be Charged A 25.00usd Restocking Fee. Any Further Question Please fell free To Call 1-888-688-7419 or 1-321-574-8095.

     

     

     



  • Sales Tax

  • www.wordupecig.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties

  • Joye Products With WordupEcig Logo:
    Manual Batteries 3 Month Warranty, Auto Battery 30 days to be free of manufactures defect, Atomizer Have 30 days unless you up grade to a longer warranty.
    Joye Products with no WordupEcig Logo All Batteries 21 days, Atomizers 21 days

    All Auto Batteries Have a DOA Warranty ONLY the reason being is liquid gets in side the auto battery because it is not sealed like the manual battery. All DOA Warranty Items Start 24Hour From Time Of Delivery. That Means You have 24Hours from The Time Your Product is Delivered To Contact us About the DOA Item. This Is For All DOA Item On WordupEcig Web Site. All Joye 1000mah eGo and eGo-T Batteries Are Not to be used with any other charger other than a Joye eGo USB Charger  , you can not charge a Joye 510 or 520 battery on this charger or it will damage it same goes for the  Joye eGo you can not use any other charger other thank Joye eGo fast USB charger as it may not be the correct currant and will damage the battery which in turn will not be covered under warranty! Please be very careful who you make your purchase from as there are a lot of fake Joye products out there that look just like the real thing but are not. All Warranties Are Done On The 1st And 15th Of Every Month This Means We Start Them On Those dates, We May Not Finish Them For A Week Or So Depending on Availability.

    Warranty For All Other Items On the Website/Store
    -28 Day warranty on electrical items.
    -Atomizers & Batteries have 21 day warranty Unless Otherwise posted.
    -No Refund On E-liquids & Used Items
    -Cartridges 5 packs unused only.
    -Signs of damage due to misuse or abuse of product will void warranty
    -Disposable items are not covered by warranty/5 Packs Atomizer & Batteries Have a  DOA Warranty ONLY



     

    The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. www.wordupecig.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. www.wordupecig.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL www.wordupecig.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by www.wordupecig.com.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. www.wordupecig.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not www.wordupecig.com.

    The inclusion of material on this server does not imply any endorsement by www.wordupecig.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although www.wordupecig.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct. All orders that require special altering of the original product on our website; such as switching batteries, atomizers, or liquids will have absolutely no refund value. This is a special order and Wordup Ecig bares no responsibility for refunds exchanges.



  • Return Policy


  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). www.wordupecig.com reserves the right to change its payment procedures at any time without prior notice to you.

    Joye Products With WordupEcig Logo:
    Manual Batteries 3 Month Warranty, Auto Battery 30 days to be free of manufactures defect, Atomizer Have 30 days unless you up grade to a longer warranty.
    Joye Products with no WordupEcig Logo All Batteries 21 days, Atomizers 21 days

    Warranty For All Other Items On the Website/Store
    -28 Day warranty on electrical items.
    -Atomizers & Batteries have 21 day warranty Unless Otherwise posted.
    -No Refund On E-liquids. 
    -Cartridges 5 packs unused only.
    -Signs of damage due to misuse or abuse of product will void warranty
    -Disposable items are not covered by warranty

    Exchanges/Refunds:There are no refunds after 7 days from purchase date, (If product is Used There is NO exchanges) exchanges will only be given on defective items ONLY.  After 30 days there are no exchanges unless otherwise posted.
    Exceptions: Before the 7 days We are unable to offer returns on open cartridges & e liquids. If you purchase a kit that includes cartridges & e liquid, a full refund will be given with the pro rate for every 5 pack of cartridges not used no refund for e-liquid. You will have a restocking fee of $25.00usd and your refund will be & adjusted accordingly.
    All Returns Should Be Shipped USPS Or You The Customer Are Responsibility For shipping Payment No Exceptions.     When Wordup Ecig Ships You New Parts Or Replaced Parts and you do not send back the old part in question Back to WordupEcig , you will be charged Full cost for shipping and cost of said Items All orders that require special altering of the original product on our website; such as switching batteries, atomizers, or liquids will have absolutely no refund value. This is a special order and Wordup Ecig bares no responsibility for refunds exchanges. ?



  • Store Hours

  • Hours For Support 9am to 5pm Monday Through Thursday Eastern Time Friday 9am to 12pm.

    We Do No Ship On The Weekends. This Means if You Place Your order On Friday, It Will Not Ship Until Monday. Thank You for understanding our situation on this as our employees need to have some time for themselves And Families. Sorry For Any Inconveniences.
    Thank You
    The WordupEcig Staff

    *Warranty Issues Please Email: WarrantyDepartment@wordupecig.com

    Other Inquiries & Questions Please Use Contact Page or generalinfo@wordupecig.com

    Phone order Only  1-321-574-8095

    Wholesle orders Only 1-888-688-7419 Toll free  USA & Canada



  • Miscellaneous

  • Wordupecig.com reserves The Right to Change or Alter any of the above terms and conditions or warrantirs.
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. www.wordupecig.com     and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of www.wordupecig.com shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and www.wordupecig.com with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and www.wordupecig.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by www.wordupecig.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

    Coupons: We have many coupons we can not keep track of everyone using a discount coupon there for if you forget to enter your coupon at check out we can not enter it for you and you will NOT receive your discount. the responsibility to enter the coupon lies on you the consumer/customer NOT WordupEcig or it's staff. Thank you Management.